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Our Patient Satisfaction Scores Exceed National Average

Our patients always come first and are at the center of everything that we do. This is why our patient satisfaction ratings exceed the national averages. How do we calculate patient satisfaction? We use Press Ganey, the industry’s recognized leader in health care performance improvement, to gather feedback from all of our patients so we can continue to always excel in providing you the highest quality of care.

High Ratings Mean Highly Satisfied Patients*

92%
92%
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OVERALL PATIENT SATISFACTION

LIKELIHOOD TO RECOMMEND

"Surgery Center is always a great place to go for a procedure. I've had a knee operation there and multiple times for shots in my back. The staff and doctors are top notch and I always recommend them to friends and family."

"Staff was professional, courteous, and made me feel welcome. They explained everything to me before and after surgery. I was very very pleased with my overall experience and would highly recommend this facility to all my family and friends. Keep up the great work!!"

"Everyone I dealt with was outstanding. From making appointments, notifying workers compensation, check in, staff, surgeon, nurses, valet service. WOW."



"I personally have never had a bad experience at this facility. I am 110% satisfied with the care that I receive at this facility. My doctor, the nurses, anesthesiology, reception, valet, everyone!!!! :-)"

"This was my first exoerience with eye surgery, I was impressed with the efficiency of the procedure and the attention of the staff. Loved those warm blankets!!"

"I have to say that Dr. Corba, and his staff (nurses) were courteous, engaging and funny. It made the procedure go well and easy"

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Care Centered on Our Patients

Press Ganey is one of the tools we voluntarily participate with in order to help us measure how well we are doing according to the people who matter most—you. They administer a specific kind of survey to our patients, the Consumer Assessment of Healthcare Providers and Systems Outpatient and Ambulatory Surgery Survey (OAS CAHPS). The Press Ganey CAHPS database is more than four times larger than any other competitor in the industry. We are not required to participate in this type of survey, but in order to gain valuable insights and experience, we do. Survey results are not required to be published, but in order to be transparent and provide the best representation of our center we choose to make those results available to our new and current patients.

About the Press Ganey Satisfaction Survey

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*National Benchmark for Patient Satisfaction and Likelihood to Recommend are 86% and 84% respectively.